Date/Time of Server Maintenance
US Eastern Daylight Time - Sunday 11-May 07:00 to Sunday 11-May 13:00
Greenwich Mean Time (GMT/UTC) - Sunday 11-May 12:00 to Sunday 11-May 18:00
Central European Time - Sunday 11-May 13:00 to Sunday 11-May 19:00
China Standard Time - Sunday 11-May 20:00 to Monday 12-May 02:00
Japan Standard Time - Sunday 11-May 21:00 to Monday 12-May 03:00
During this time
• Subjects and sites will be able to complete assessments and/or diaries on devices, however the data delivery to the database may be delayed until the maintenance is complete.
• Users cannot log into Engage to view study data.
• Users cannot log into Gather to make data changes.
• Scheduled email notifications will be delayed until the maintenance is complete.
We apologize for any inconvenience the maintenance may cause. If you have any questions or require
further information, please contact our 24-hour Customer Care Center (numbers can be found at
https://clario.com/contact/customer-support/) or via email at customercare@clario.com