Date/Time of Server Maintenance
US Eastern Daylight Time - Sunday 24-April 21:00 to Sunday 26-April 10:00
British Summer Time (BST) - Sunday 25-April 02:00 to Sunday 26-April 15:00
Central European Time - Sunday 25-April 03:00 to Sunday 26-April 16:00
China Standard Time - Sunday 25-April 09:00 to Sunday 26-April 22:00
Japan Standard Time - Sunday 25-April 10:00 to Sunday 26-April 23:00
During this time
• Subjects and sites will be able to complete assessments and/or diaries on devices, however the data delivery to the database may be delayed until the maintenance is complete.
• Users cannot log into Engage to view study data.
• Users cannot log into Gather to make data changes.
• Scheduled email notifications will be delayed until the maintenance is complete.
We apologize for any inconvenience the maintenance may cause. If you have any questions or require
further information, please contact our 24-hour Customer Care Center (numbers can be found at
https://clario.com/contact/customer-support/) or via email at customercare@clario.com