Date/Time of Server Maintenance
US Eastern Daylight Time - Sunday 16-August 01:00 to Sunday 16-August 09:00
British Summer Time (BST) - Sunday 16-August 06:00 to Sunday 16-August 14:00
Central European Time - Sunday 16-August 07:00 to Sunday 16-August 15:00
China Standard Time - Sunday 16-August 13:00 to Sunday 16-August 21:00
Japan Standard Time - Sunday 16-August 14:00 to Sunday 16-August 22:00
During this time
• Subjects and sites will be able to complete assessments and/or diaries on devices, however the data delivery to the database may be delayed until the maintenance is complete.
• Users cannot log into Engage to view study data.
• Users cannot log into Gather to make data changes.
• Scheduled email notifications will be delayed until the maintenance is complete.
We apologize for any inconvenience the maintenance may cause. If you have any questions or require
further information, please contact our 24-hour Customer Care Center (numbers can be found at
https://clario.com/contact/customer-support/) or via email at customercare@clario.com